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Differentiate yourself by showing you care about your customers

Our chat-based telehealth platform offers an innovative and convenient solution, using cutting- edge technology, to help them in their time of need.

THE EASIEST WAY TO RECEIVE TRUSTED MEDICAL ADVICE

Need to reach out to a doctor? Want to check your symptoms? Just open your favorite chat app and get started. Anytime, anywhere. You will be connected with a healthcare professional within minutes. Download our free whitepaper and learn more about the features.

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THE PERFECT WAY TO SHOW CUSTOMERS THAT YOU TRULY CARE

Looking for new ways to boost customer satisfaction? Stand out from your competitors by offering cutting-edge digital health services. The best thing about it: it's a ready-made solution. Curious? Request a free demo and experience it for yourself.

THE DOCTOR IN YOUR POCKET

A single chat-based entry point for (almost) any health-related question.

  • Instant AI-enabled Symptom Checker
  • Chat with real doctors 24/7 and get answers within minutes
  • No download required, works on most messenger apps

WHAT VALUE DOES IT OFFER YOUR CUSTOMERS?

An exceptional customer experience, offered by the leading Swiss telehealth provider.

Lisa feels

Lisa feels unwell

Lisa onboards

Lisa quickly enrolls (within 2 minutes)

Lisa checks

She starts by checking her symptoms

Lisa asks a doctor

She asks for further medical advice from a doctor via chat

Lisa is given peace of mind

She is given peace of mind by a doctor who replies within minutes

Lisa is available

Lisa now has a reliable new contact, available anytime for medical topics

DIFFERENTIATE your offering

Upgrade and differentiate your offering with a new value-added service.

increase customer satisfaction

Support your clients by providing timely medical advice in their time of need.

PLUG-AND-
PLAY

Our Digital Health Assistant is a complete standalone service ready for use.


Want to know more?

Discover how Digital Health Assistants can make your business stand out from the crowd.

Download whitepaper

About medi24

Medi24 is a telehealth competence center with the status of a Swiss medical practice. We belong to Allianz Group, the world’s leading insurance company. Medi24 is the Digital Health competence center for Allianz Partners, one of the largest providers of assistance services worldwide. Our Global Health Services teams are based in Munich, Paris, London, Bern, Beijing, and Bangkok.

In Switzerland alone, we employ over 250 doctors, nurses and MPAs who conduct teleconsultations, advise people in medical matters and provide 24/7 phone services for emergencies and medical practices.

Get in touch

Do you have any questions? Would you like to talk to our experts or experience the Digital Health Assistant first-hand? Get in touch using this form!